Pawzenti Terms of Service

Last Updated: September 2, 2026

Welcome to Pawzenti. These Terms of Service ("Terms") govern your use of the Pawzenti website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms.

Please read them carefully before using our website.

1. About Pawzenti

Pawzenti is an online pet-products store offering a variety of products for dogs, cats, and other beloved pets.

Our store may use third-party suppliers, fulfillment providers, and shipping carriers to process and deliver orders. Products may therefore be shipped from different locations and may arrive in separate packages.

2. Use of Our Website

By using our website, you agree that you will:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not attempt to interfere with the operation or security of the website.
• Not use the website to commit fraud or conduct unauthorized transactions.
• Not reproduce, copy, or misuse Pawzenti's content, branding, images, or materials without permission.

We reserve the right to refuse service, cancel orders, or restrict access to our website when we reasonably believe that fraudulent, abusive, or unlawful activity has occurred.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our website are accurate.

However, product colors, appearance, packaging, dimensions, and other characteristics may vary slightly from images shown on our website.

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

4. Prices and Payments

All prices are displayed in U.S. dollars unless otherwise stated.

Prices may change at any time without notice.

Payment must be successfully received before an order is processed.

By placing an order, you authorize Pawzenti and our payment providers to charge the payment method you provide for the total amount of your purchase, including applicable taxes and shipping charges.

5. Orders

After placing an order, you will receive an order confirmation.

An order confirmation does not necessarily guarantee that the order can be fulfilled. We reserve the right to cancel or refuse an order for reasons including:

• Product availability
• Pricing or listing errors
• Suspected fraudulent activity
• Shipping restrictions
• Errors in customer-provided information
• Supplier or fulfillment issues

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.

6. Shipping and Delivery

Pawzenti works with third-party suppliers and fulfillment partners. Orders may therefore ship from different fulfillment locations.

Estimated delivery times are provided for informational purposes and are not guaranteed.

Shipping delays may occur because of:

• Carrier delays
• Weather
• Holidays
• Customs processing
• Incorrect shipping information
• High order volume
• Supplier or fulfillment delays
• Circumstances outside our control

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Customers should contact Pawzenti before sending any product back. Unauthorized returns may not be accepted.

For damaged, defective, or incorrect products, customers may be required to provide photographs or other information to help us investigate the issue.

8. Third-Party Suppliers and Services

Pawzenti may use third-party companies to source, process, fulfill, and ship products.

Although we work to provide a reliable shopping experience, Pawzenti does not directly control the operations of independent suppliers or shipping carriers.

Third-party services may have their own terms, policies, and requirements.

9. Intellectual Property

All content appearing on the Pawzenti website, including but not limited to:

• Logos
• Brand names
• Graphics
• Text
• Website design
• Product descriptions
• Original images
• Other materials

is owned by or licensed to Pawzenti or its respective owners and may not be copied, reproduced, distributed, or used without authorization.

10. User Content

If you submit reviews, photographs, comments, or other content to Pawzenti, you grant Pawzenti permission to use, reproduce, display, and distribute that content for business and promotional purposes, subject to applicable law.

You are responsible for ensuring that content you submit does not violate the rights of another person or company.

11. Prohibited Activities

You may not use our website to:

• Engage in fraudulent activity
• Violate applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Introduce malicious software or code
• Collect information about other users without authorization
• Abuse promotional offers
• Misrepresent your identity
• Interfere with the website or its security

12. Disclaimer

Our website and products are provided on an "as available" basis.

To the extent permitted by applicable law, Pawzenti does not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Product information is provided for general informational purposes and should not be considered professional veterinary, medical, or safety advice.

Pet owners are responsible for determining whether a product is appropriate for their individual pet.

Always supervise pets when introducing new toys, accessories, feeding products, or other pet-related items.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Pawzenti and its owners, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase or use of our products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Pawzenti and its owners, employees, affiliates, suppliers, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your misuse of our website or products, to the extent permitted by applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

Pawzenti
Email: nathanhamilton53@gmail.com
Phone: 737-354-9687

Thank you for choosing Pawzenti! 🐾